Celebrating 60 Years of ISI!


Exhibitor Center

Cultivate Your Business. Strengthen Your Brand.

Launch Exhibitor Center

June 4-7, 2019
DoubleTree by Hilton Hotel Chicago – Oak Brook, IL

It’s only fitting that for our 60th Anniversary, we are heading back to where it all started — Chicago! The ISI was conceived in the Windy City in 1959 on the floor of an open session at the National Recreation Association annual convention. An organizational meeting comprised of 12 ice rinks was formed with a mandate by the National Recreational Association to be an informative source for all segments of ice skating.

In celebration of “60 Years of ISI,” we hope you join us for our 2019 60th Anniversary Conference & Trade Show, where we will pay homage to our roots with a special anniversary dinner and presentation. (We are pleased to be offering an exclusive 60th commemorative anniversary book for purchase as well!)

ISI University Sessions

ISI University – Management Part 2

  • Advertising
  • Ancillary Income Sources
  • Arena Insurance – Building and Content
  • Arena Insurance – Liability
  • Asset Management
  • Cash & Inventory Management
  • Event Crowd Management
    Food & Beverage Operations
    Front Desk Operations & Daily Cash Management



ISI University – Operations Part 3

  • Human Resources
  • Refrigeration Maintenance Parts 1 & 2
  • Refrigeration Theory Fundamentals
  • Refrigeration Theory System Review
  • Refrigeration Theory – Refrigerants & Systems Components
  • Refrigeration Theory – Heat Reclaim & Controls
  • Refrigeration Trouble Shooting
  • Role of the Arena Operator



ISI University – Programming Part 3

  • Communication & Public Speaking
  • Customer Service & Retention
  • Financial Management – Budgeting
  • Human Resources
  • Program Marketing
  • Risk Management
  • Role of the Arena Programmer
  • The Basics of Instruction
  • Use of Computers & Technology



ISI University -Skating Director Part 1

  • Budgeting & Accounting
  • Competitive Programs
  • Customer Service & Relationship Management
  • Group Class Organization & Administration
  • Human Resources – Hiring, Training & Managing
  • Hosting Skating Events
  • Marketing & Promotions
  • Risk Management
  • Role of the Skating Director



General Sessions



  • Compulsory Figures — Using Them to Teach Turns and Core Strength
  • Uncaptured Moves and Show Tricks
  • Choreography and Edge Class
  • Power and Skating Drills
  • Jump & Spin Technique






  • Off-Ice Stretching/Yoga — Learn About the Benefits for You and Your Skater
  • Strength & Conditioning — Preparing Athletes’ Bodies for Sport and Injury Prevention (Presented by JD Strength Performance)
  • Sports Psychology
  • Being Hurt vs. Being Injured — How Coaches Can Tell the Difference and How to Handle Each Situation
  • Speed Learning Panel Session NEW
    • Collegiate Teams
    • State Games Competitions
    • Synchronized Skating Teams
  • Judging Session — How to Judge Posture, Presentation, Artistic Impression, Correctness and More
  • Liability Insurance — What Is It? Why Do You Need It? How to Use It?
  • ISI Technology and What’s New








  • Litigation and Depositions — What You Need to Know
  • Active Shooter — Alert, Lockdown, Inform, Counter, Evacuate (ALICE) Training Session
  • Managing Crisis Situations in Your Facility
  • Don’t Forget About the Outside — Your Building’s Exterior Matters
  • R22 Replacement Options & Dispelling the Myths
  • Heave Ho, Uh Oh — The Importance of Proper Sub-floor Heating Maintenance
  • Speed Learning NEW
    • Paint the Ice Event
    • Creative Programming in Your Facility — Ice Soccer, Broomball, Orb Soccer, Public Sessions that Allow Strollers and/or Wheelchairs on the Ice.
    • In House vs. Travel Leagues for Hockey 
  • Technology Use in Your Facility — Thermostats, Websites, Overhead Scheduling & More
  • Building a Personal Image 
  • Energy Efficiency in Your Facility — Savings Programs, LED Lighting, Low E Ceilings, Heat Recovery and More

Refrigeration, Equipment and Facility Maintenance Certificate Course (REFM) conducted Friday at the rink – ISI University certification for operators/managers (optional exam included) 





 Help us tell our story by submitting photos and/or stories for inclusion in the ISI 60th Anniversary Commemorative Book. Watch the video on the right.

Conference Information

Conference Hotel Information

DoubleTree by Hilton Chicago – Oak Brook

1909 Spring Rd. Oak Brook, IL 60523

BOOK NOW (click here)

Group Rate Per Night: $129
(Available June 1-9)

Group Code

Group Rate Deadline
May 17


State-of-the-Art Fitness Center
Internet/Wireless Internet in All Guestrooms
Complimentary Self Parking
Atrium Vafe Restaurant
Foxes Sports Bar and Grille
Gift Shop
Barber Shop
(No Resort of Facility Fee)

2019 ISI Conference Schedule-at-a-Glance

Schedule at a Glance
Tuesday, June 4
ISI University Classes (seven classes)
Lunch Included for ISI University students
Happy Hour and Study Session for ISI University students

Pre-registration is REQUIRED to be enrolled as an ISI University student. Full-week, registered attendees may audit the ISI University classes as part of their full registration.

Wednesday, June 5
ISI University Classes (two morning classes followed by a study session and exam)
ISI National Instructor Training Intermediate/High Combined Certification*
General Sessions
*Including guest speaker: Dr. Gloria Balague
Conference Welcome & Award Presentations
Box Lunch (provided to all attendees)
Trade Show & Reception (2-8 p.m.)
ISIU Graduation Ceremony (4-5 p.m.)

*The ISI National Instructor Training Program is designed to educate and train instructors in consistent techniques, standards and professional requirements of teaching the ISI Ice Skating Program. The Intermediate/High combined certification will include Freestyle 1-10.  Pre-registration is REQUIRED to take this certification class. Offered Wed. 1-4 pm 

Thursday, June 6
Certified Arena Executive (CAE) Course*
General Sessions (all day)
*Including Motivational Speaker – Johnny D
Lunch Buffet (for all attendees)
Section Meetings
District Meetings
60th Anniversary Celebration (6:30 – 11:30 p.m.)
The CAE course will be held from 8 – 9:30 a.m. Pre-registration is REQUIRED to take this continuing education credit class.

Friday, June 7
Rink Day, 8:30 a.m. – 2:30 p.m., Oakton Ice Arena, Park Ridge, Ill.
(On- and off-ice sessions for coaches, managers and operators)

ISI University certification for operators/managers (optional exam included) – Refrigeration, Equipment and Facility Maintenance Certificate Course (REFM)

  • Bus Transportation (round-trip from hotel to rink)
  • Continental Breakfast Provided
  • Box Lunch Provided

PSA Continuing Education Credits Available
Tuesday – 7 available credits
Wednesday – 4 available credits
Thursday – 6 available credits
Friday – 5 available credits

The PSA Affidavit form must be completed on-line within 2 weeks after attending the accredited program or credit will not be given. A combined maximum of 16 credits are allowed in a three-year period for ISI and/or U.S. Figure Skating events skatepsa.com

ISI Transportation Information

Attendees who are arriving together can cab share either through Lyft/Uber or one of our listed taxi partners (in the link below) this is the BEST way. Otherwise, if attendees are traveling individually a pre-arranged taxi would be one of the most affordable routes. Using Uber or Lyft is fairly consistent, but there can be surcharges if there is high demand.

There is a standard cab line at the airport, which we advise not to use because there is a Chicago departure tax that can make it much more expensive than Uber/Lyft.

Transportation Information Flyer

Featured Speakers

 (Check back regularly for updates)

The 2019 ISI conference & trade show promises a lineup of outstanding leadership, management, and skating presenters:

Dr. Gloria Balague

Dr. Gloria Balague is a sports psychologist for the Chicago Bears and the USA Rhythmic Gymnastics program. A native of Barcelona, Spain, she is also a clinical associate professor emerita in psychology at the University of Illinois. Chicago. She has worked extensively with USA Track & Field, USA Gymnastics and USA Field Hockey. She served as the sports psychologist at the 1992 and 1996 Olympics. In 2010, she and Don Hellison started the Teaching Personal and Social Responsibility (TPSR) Alliance, a group aimed at using sport and physical activity as a tool to promote personal and social responsibility in youth.

Dr. Balague is past president  of Division 47: Society for Sport, Exercise & Performance Psychology of the American Psychological Association (APA) and also of Division 12 (Sport Psychology) of the International Association of Applied Psychology. In 2016, she received the Outstanding Professional Practice Award from the Association of Applied Sport Psychology.

Wed 10-11 am – Tools for Training the 5 mental muscles: Motivation, Confidence, Intensity, Focus and Mindset
Wed 1-2 pm – Creating the Environment for Excellence – Principles and Tools to Create a Positive Climate the Encourages High Achievement in Developmentally Appropriate Approach 


Amy Berglund

Amy Berglund

Amy Berglund, a professional show skater from Minnesota who travels the world performing in professional ice skating shows, will present “Show Tricks” from 11-11:45 a.m. Thursday at the hotel and on Friday at the rink.

She is a quadruple U.S. Figure Skating gold medalist in Pairs, Freestyle and Moves in the Field and has a passion for coaching skaters of all levels and ages. She has been instructing skaters for more than 10 years and enjoys teaching various skating skills, choreography and her specialty act of hula hooping.


Kelly Corcoran Smith

Kelly Corcoran Smith will lead an on- and off-ice session for coaches and skating directors. He is a U.S. Figure Skating gold medalist in Moves in the Field, Freestyle and Dance, as well as a silver medalist in Pairs and International Ice Dances.

Corcoran Smith has an extensive background in dance, having trained in ballet, modern and jazz. He has been a professional ice skater for the past 14 years, performing worldwide for: Royal Caribbean Cruise Lines, “Broadway on Ice,” Knott’s Berry Farm, Dynamic Shows, Shipstad Entertainment, Advanced Entertainment Group, Beaver Creek Resorts, Ucha Atayde Entertainment and Showtime on Ice. He is the artistic director for Parade Ice Garden in Minneapolis, Minn. When not on tour, he works as a choreographer and stylist.

Thurs. 8:30-9:30 am – Off-Ice Exercises and Yoga
Thurs. 2:30-3:45 pm – Off-Ice Choreography
Friday (Time TBD) – On-Ice Choreography


Karen Courtland Kelly

Former Olympic and World competitor Karen Courtland Kelly will be a featured on-ice presenter at 9:30 a.m. on Friday, June 7 at Oakton Ice Arena.

As president of the World Figure Sport Society (WFS), Courtland Kelly has been instrumental in organizing the annual World Figure & Fancy Skating Championships & Festival in Lake Placid, N.Y., which celebrates its 5th anniversary this year. She will present WFS’s “Art Sports & Jumps United.”

Courtland is a former American pair skater, who, along with her skating partner Todd Reynolds, won the bronze medal at the U.S. Figure Skating Championships in 1993 and 1994 and finished 14that the 1994 Lillehammer Winter Olympics. She is a master-rated coach in Freestyle, Moves, Figures, Choreography, Pairs, Dance, Hockey and Pilates.

The WFS is a not-for-profit 501 (c)(3) independent international organization that upholds, protects and expands the knowledge and competition of skating’s patterns worldwide.


Johnny Dmytryszyn

After high school, John Dmytryszyn’s career path took him in many directions, from a small business owner to the marketing director of a Fortune 500 company. Throughout the years, he crossed paths with numerous people and many of them sent him letters, thanking him for inspiring them.
 “As I looked back on the things people wrote, I realized that they were writing the same kind of sentiments, and finally it hit me,” he says. “This was my gift back to the world!  I reached the road sign that gave me the choice to go left or right. Two weeks before Christmas, I quit my job and decided to share my gift with the world. With my current work, I want fourth graders to be able to get something out of it as well as their parents. The struggles and challenges that children face are just as confusing as the ones that adults face.”
Johnny D, “The Motivational Cowboy,” will take the stage at 1 p.m. Thursday, June 6. An inspirational speaker and author, he will challenge you to live “The OUTSTANDING Life” that you were meant to live!
Art Sutherland
Art Sutherland

Art Sutherland will be leading several ISI University classes. He is founder and president of Accent Refrigeration Systems, which specializes in the design, manufacturing and installation of high-efficiency mechanical systems for the ice rink industry.

His cutting-edge developments consistently improve the operation of recreational ice facilities around the globe. He has presented to many industry organizations on both refrigeration and refrigeration safety practices, playing a pivotal role in educating arena operators to be more conscious of safety and raising awareness of the potential to reduce the refrigerant charge of ice rink systems to mitigate potential disasters.

In 2018, ISI presented him with the Al Tyldesley Excellence in Safety Award, and in 2015 he received the leading technology award given by the American Society of Heating, Refrigerating, and Air Conditioning Engineers (ASHRAE) for his energy efficient design of mechanical systems at the West Hills Arena in Victoria, B.C., as well as the Frank J. Zamboni Award.

Randy Braverman

Randy Braverman has over 30 years of experience in managing security operations in a variety of roles including Security Consultant, Director of Security and Campus Safety, and law enforcement officer.  He has overseen full-scale emergency crisis exercises and coordinated the efforts of local, county, and state authorities, military forces, hospitals, and school personnel within these exercises. An Emergency Preparedness Specialist, Randy conducts vulnerability assessments using the ALPHA™ vulnerability assessment methodology and provides technical assistance for emergency and crisis plans for school districts, municipalities, and corporations. Randy is an instructor for the Illinois Law Enforcement Training and Standards Board Executive Institute: Illinois School and Campus Training Program.

He will present: ​Active Shooter – Alert, Lockdown, Inform, Counter, Evacuate (ALICE) training session – Thurs 9:45-10:45 am

Exploring The Local Scene

The charming Village of Oak Brook, nestled in the lush green county of DuPage — just 20 miles west of downtown Chicago — is home to numerous historical attractions and restaurants, high-end shopping and a multitude of options for “hitting the links.”

Things to do in Oak Brook

(Editor’s Note: Distance refers to proximity to conference hotel)

Oakbrook Center (.4 miles)

Upscale, outdoor shopping center, anchored by Nordstrom’s, Macy’s and Neiman Marcus and featuring the District, a 14,000-square-foot dining destination serving up 10 eateries.
Visit oakbrookcenter.com

Drury Lane Theatre (0.6 miles)

An elegant, 971-seat theater showcasing Broadway plays and local productions, plus dining. Roald Dahl’s “Matilda The Musical” runs April 26 – June 23.
Visit drurylanetheatre.com

Mayslake Peabody Estate (3 miles)

Listed on the National Register of Historic Places, Mayslake Peabody Estate serves as a venue for architectural tours, lectures, nature classes and performances. One of its notable features is the Portiuncula Chapel, a replica of Italy’s St Francis chapel.
Visit dupageforest.org

Graue Mill & Museum (3 miles)

An operating waterwheel grist mill and home-stead, Graue Mill & Museum depicts the way of life for area residents during 1850 through 1890 as well as the influence mills had on society.
Visit grauemill.org

Morton Arboretum (9 miles)

Conceived in 1922 as a “great outdoor museum of trees,” the Morton Arboretum’s 1,700 acres hold more than 222,000 live plants. Its mission is to inspire visitors to appreciate, learn about, plant and protect trees.
Visit mortonarb.org

Golf Courses

Oak Brook Golf Club (2 miles)
Visit golfoakbrook.org

Willow Crest Golf Course (3.8 miles)
Visit oakbrookhillsresortchicago.com

The Preserve at Oak Meadows (8 miles)
Visit dupagegolf.com

For more information on area golf courses, visit golfnow.com

What’s not to get excited about when visiting the third largest city in the United States? The Loop, Chicago’s downtown, is a mesmerizing landscape of historic architecture and towering spires. Add to that a vibrant arts scene, leading cultural institutions, legendary blues bars and award-winning restaurants — Chicago was named 2017 “Restaurant City of the Year” by Bon Appétit magazine — and it’s not surprising that the Windy City entices more than 52 million visitors annually.

Top Attractions

Skydeck at Willis Tower (17.9 miles)

The highest observation deck in the United States, the Skydeck at Willis Tower attracts
1.7 million visitors annually. While standing on The Ledge, a glass balcony extending four feet outside the 103rd floor, you (if you dare) can enjoy a panoramic view that spans nearly 50 miles on a clear day.
Visit theskydeck.com

Navy Pier (18.1 miles)

One of Chicago’s top draws, Navy Pier is comprised of 50 acres of entertainment along the Lake Michigan shorefront. Take a spin
on the iconic Centennial Wheel, a 200-foot Ferris wheel offering stunning views of Lake Michigan and the city skyline; hop on a boat tour to learn more about the Windy City’s landmarks and marvel at the skyline; visit the picturesque Crystal Gardens, a one- acre indoor botanical garden; and discover
endless options for savoring the local cuisine, including Chicago’s signature deep-dish pizza!
Visit navypier.org

Millennium Park (19.7 miles)

Some of the world’s most magnificent art pieces are on display at Millennium Park, the city’s premier green space.
Visit cityofchicago.org

Wrigley Field (24.1 miles)

Home of the Chicago Cubs, Wrigley Field houses more than 100 years of history. Don’t miss a behind-the-scenes tour of this legendary ballpark!
Visit mlb.com/cubs/ballpark/

875 North Michigan Avenue (20.1 miles)

The 100-story building at 875 North Michigan Avenue, officially known as the John Hancock Building prior to February, is home to the world’s highest indoor swimming pool. Visitors can take a ride to the 360 Chicago observation deck on the 94th floor, which includes an
open-air skywalk and TILT, a series of windows offering visitors the opportunity to “tilt” outward over 1,000 feet above the city streets.
Visit 360chicago.com


If you have any additional questions, please contact Liz Mangelsdorf - ISI Managing Director