2020 Spring & Fall

Conference & Trade Show 

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Exhibitor Center

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Our 2020 conference ushers in many innovative changes to our conference and trade show format as well as our ISI University (ISIU) program — and we couldn’t be more excited to roll it out at our Spring Conference, March 23-24 in Pasadena, Calif.!

We are bringing this refreshed and condensed conference to two parts of the country — in spring and fall — to reach more members. It will also allow greater scheduling flexibility for everyone, decrease registration and lodging expenses and shorten attendees’ time away from family and work commitments.

Collaboration, interaction, networking, mentoring and flipped learning — these are the key words kept “top of mind” when planning our 2020 conference.

Here’s how it will work: When you register for conference, you will choose a specific educational “path” for your two days, and all of your sessions will be tailored accordingly. Regardless of path, all attendees will walk away with some type of certification, which can either be an end to itself or be used as credit toward one of the full ISIU certification tracks.

If participating in the certification module of the Certified Arena Operator (CAO) or Certified Skating Director (CSD) tracks, you will be placed into a working group to propose a resolution to a situation in our industry. You will also take part in a “project lab” that will result in a plan to immediately be put to use in your arena.

Course materials for the ISIU will be provided to you upon registration, and you will be expected to complete an open-book quiz prior to arriving at conference. This flipped learning approach will allow for deeper discussions and problem-solving activities within your classes.

Spring Conference Hotel Information

2020 ISI Spring Conference & Trade Show
March 23-24

Hilton Pasadena – 168 South Los Robles Avenue Pasadena, CA 91101
Special Rate: $179/night March 18-27
Group Code: ISI – cut off date is March 6
CLICK here for online hotel reservations

Walking distance to several eateries, specialty shops and Pasadena Convention & Visitors Bureau (CVB)
State-of-the-art fitness center
Internet/Wireless internet included for all guestrooms
Heated outdoor pool
Complimentary shuttle service within 2-mile radius
(No resort or facility fee)

Spring Conference Schedule-at-a-Glance

Spring Conference Schedule-at-a-Glance

Sunday, March 22
The Certified Executive Arena (CAE) course taught by guest speaker Cindra Kamphoff will be held from 5:30-7:00 p.m. *subject to change. Pre-registration is REQUIRED to take this continuing education credit class. 

Monday, March 23
Conference Welcome
Awards Presentation
Key Note Speaker – Cindra Kamphoff
ISI University
Joint Sessions
Evening Social Event

Tuesday, March 24
On-Ice Sessions held at Pasadena Ice Skating Center for coaches
ISI University
Box Lunch & Networking
Trade Show
Section Meetings
District Meetings (as needed)

PSA Continuing Education Credits will be available – The PSA Affidavit form must be completed on-line within 2 weeks after attending the accredited program or credit will not be given. A combined maximum of 16 credits is allowed in a three-year period for ISI and/or U.S. Figure Skating events. Visit skatepsa.com for more information

Agenda for Management/Operations Path
Agenda for Skating Coach/Professional Path

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Agenda for Certified Arena Operator (CAO) Path
Agenda for Certified Skating Director (CSD) Path
Featured Speakers - Spring Conference

 (Check back regularly for updates)

The 2020 Spring Conference & Trade Show promises a lineup of outstanding leadership, management, and skating presenters:

Patrick O’Neil
Patrick O’Neil will be presenting both on- and off-ice sessions for coaches. A U.S. Figure Skating double gold medalist in Freestyle and Dance. O’Neil has over 20 years’ coaching experience with athletes of all ages and abilities, from the grassroots through national level.

O’Neil directed a large competitive program in the Midwest for 13 years and enjoys conducting seminars domestically and internationally with coaches and skaters on the “how’s” and “why’s” of teaching.

A licensed child and family therapist, he holds a bachelor of arts degree in political science and public administration from The American University and a master’s degree in social work from Syracuse University.

Ethan Burgess
Ethan Burgess will present “Forget the Ice, It’s Time to Go Off,” which will provide an overview of the key aspects of an effective off-ice strength and conditioning program, and “The Control & Readiness Game Plan,” which will cover tips for training for maximum control and mental strength so skaters can feel and perform their best.

A former professional pairs skater and two-time national champion and six-time medalist, Burgess is a master certified strength and conditioning trainer. He has been speaking to audiences around the country on the value of sport specific training to increase performance.  With over 25 years’ experience, he helps athletes of all levels, from beginner to Olympic medalists, incorporate proper strength and conditioning programs into their training. He has coached both figure skaters and hockey players.

Burgess was the lead skating double in the Hollywood movie “Blades of Glory” and a finalist, along with celebrity partner Bethenny Frankel, on the ABC television show “Skating with the Stars.”

Gerald Carney
A leading marketing and communications professional, Gerald Carney will be leading a management breakout session and the joint session, “Effective Communications & Personal Branding.”

Carney is the media consultant for Guggenheim Partners, a global investment and advisory firm with more than $275 billion assets under management. Before he joined Guggenheim Partners as its managing director in 2015, he was a senior vice president and senior partner at Fleishman Hillard, a global public relations and digital marketing agency. He holds a bachelor of arts degree in political science and government from Marist College. A hockey dad, Carney is no stranger to the ice sports industry!

Exploring The Local Scene - Pasadena

Fall Conference Information

2020 ISI Fall Conference Information (Boston)

2020 ISI Fall Conference & Trade Show
November 2-3

Wyndham Boston Beacon Hill – 5 Blossom Street  Boston, MA. 02114
Special rate: $179/night (October 31 – November 4) 
Group Code: C05 (cut off date is October 1)
For online reservations please click HERE or call (877) 999-3223
*For assistance with shoulder nights or if you require additional information, please call the hotel directly at 617.742.7630.

Certified Arena Operator (CAO)

Includes joint sessions (General Education Requirements (GER) credits) and Certificate of Arena Maintenance

  • Certificate of Arena Maintenance
    • Topics include: Building & Grounds Maintenance, Glass & Dasher Board Maintenance, Equipment Maintenance & Operation, Ice Installation & Maintenance, Basic Refrigeration & Maintenance, Custodial & Housekeeping

Certified Skating Director (CSD)

Includes joint sessions (GER credits) and Certificate of Program Essentials

  • Certificate of Program Essentials
    • Topics Include: The Skater Development Model, The Ice Below Us, Using Electronic Marketing to Grow Your Business, Technical Teaching & Skater Training Best Practices (The Annual Plan), The Business of Coaching, Coaching Policies


Includes joint sessions (GER credits), breakout sessions and Certificate of Risk Management

  • Certificate of Arena Risk Management
    • Topics Include: Insurance – Liability; Insurance – Building & Contents; Asset Management

Skating Coach/Professional

Includes joint sessions (GER credits), breakout sessions and Certificate of Coaching Essentials

  • Certificate of Coaching Essentials
    • Topics Include – Skater Development Model, The Ice Below Us, Using Electronic Marketing to Grow Your Business


If you have any additional questions, please contact Liz Mangelsdorf - ISI Managing Director