April 19-20, 2021

Thank you to everyone who participated in our first ISI Connect. This new, virtual learning experience, held April 19-20, was designed for arena operators, managers and coaches. Watch for future opportunities to be a part of ISI Connect.

  • Leading in the Time of COVID-19 — Rob McBride
  • Creating a Climate of Trust — Jamie Baringer
  • New Developments in the Recreational Ice Industry — Art Sutherland
  • What Makes a Successful Coach? — Patrick O’Neil
  • No Ice, No Problem! — Ethan Burgess
  • Yoga class (Live) — Cindy Solberg
  • ISI Clarified! – Jane Schaber & Kim Hansen
  • Doug Peters / Zamboni Company
  • Scott Lebedz and Robb Olexin/Athletica Sport Systems/Becker Arena Products
  • Dave Loverock / Jet Ice

Coaches can earn (3) PSA Educational Credits for this event. Affidavits are submitted on line at www.skatepsa.com

ISI Connect Session Details

Monday April 19 10:30-11:30am
Creating Climate of Trust – Jamie Baringer
Have you ever worked within an environment where TRUST WAS NOT a part of the culture? Have you ever worked within an environment where TRUST WAS a part of the culture? Together you will learn ways to help build trust from the inside out.

Monday April 19 11:45am -12:45pm
No ice, no problem! – Ethan Burgess
Forget the ice, it’s time to go off. An in-depth look at how to turn your off-ice training plan into a winning formula! Ethan will cover the why, how, and what to do in order to stay motivated and continue to improve when ice time is limited.

Monday April 19 1:00pm -2:00pm
Zamboni Inc. – Doug Peters
Tips on understanding routine care for your machine and battery maintenance

Monday April 19 2:15pm -3:15pm
ISI Clarified! – Kim Hansen & Jane Schaber
Your chance to understand more clearly the ISI processes and policies and how they can benefit coaches, skaters, and rinks.  Informative presentation with plenty of time for your questions!

Monday April 19 3:30-4:30pm
How to make great ice! – Dave Loverock – Jet Ice
8 factors that impact ice quality.


Tuesday April 20 10:30-11:30am
YOGA class (LIVE) – Cindy Solberg
Get out of that chair and get your heart pumping! Join Cindy for some simple Yoga poses for any age or fitness level. Yoga is proven to improve balance, flexibility, muscle tone, breath control, and reduction of stress, improved sleep and well-being. A great addition for you and your skaters/ facilities off ice programming.

Tuesday April 20 11:45am-12:45pm
New Developments in Recreational Ice Industry – Art Sutherland
Art will cover a number of new equipment and techniques that will improve the quality, efficiency and reliability of recreational ice refrigeration systems.

Tuesday April 20 1:00pm-2:00pm
What Makes a Successful Coach? – Patrick O’Neil
There is an art to the business of coaching. Patrick will explore various ways for a skating coach to be successful “in the business”. You will gain insight in how to create a balance of what is best for the skater, parent and the facility you work in and create a positive environment for all.

Tuesday April 20 2:15pm-3:15pm
Athletica Sports Systems, Inc / Becker Arena Products – Scott Lebedz and Robb Olexin
We will review how the merge of our companies has progressed over the past two years, and how we are better serving the ice industry as a collaborative group. In regards to the pandemic, we will be presenting products that have positively impacted arena operations and facility user safety. We will discuss effects the pandemic has had on product supply chains, material costs, shipping and logistics, in regards to ice arena operational and construction products. Review various product info offered by Becker Arena Products and Athletica Sport Systems.

Tuesday April 20 3:30pm-4:30pm
Leading in the time of COVID-19 – Rob McBride


ISI Connect Speaker Bios

Jamie Baringer
Experienced professional with a demonstrated history of working in the ice sports industry for 20 years. Skilled in Nonprofit Organizations, Budgeting, Facility Management, Customer Relationship Management, and Event Management. Strong business development professional with a Doctor of Education (Ed.D.) (currently ABD expected graduation date 2022), focused in Leadership Studies from Bowling Green State University, dissertation topic on Crisis Readiness of Ice Arena Managers. Jamie is one of 12 ice arena professionals to earn the highest distinction of Certified Arena Executive. She has served on the ISI Board of Directors for 16 year, in several roles and is currently the Schools/Colleges/University Section Representative and Co-Chair for the ISI University Certification Program.


Ethan Burgess
A former skating coach, professional pairs skater and two-time national champion and six-time medalist, Burgess is the founder of Olio Fitness (olio.fit), which provides skating specific strength and conditioning plans for skaters of all levels. He believes proper off-ice training will give skates the extra edge in developing and mastering new on-ice elements.


Rob McBride
ISI President Rob McBride founded his own ice sports facility management firm, FMC Ice Sports, in 1992. The company operates 23 facilities in Massachusetts, making it the largest operator of public ice arenas in the country. McBride’s business model or private/public partnership was hailed in Forbes Magazine. In 2005, McBride became ISI University’s first Certified Arena Executive (CAE) and its chair the following year. He was elected ISI president in 2014.


Robb Olexin
Robb Olexin heads up project development sales for Becker Arena Products, where he has been employed for 20 years. He is responsible for developing construction products for new and existing facilities. A former ice arena operator and ice maker/painter, Olexin also serves as Becker Arena Products ice technician.


Patrick O’Neil
U.S. Figure Skating double gold medalist in Freestyle and Dance, Patrick O’Neil has over 20 years’ coaching experience with athletes of all ages and abilities, from the grassroots through national level. He is a licensed child and family therapist and enjoys conducting seminars domestically and internationally with coaches and skaters on the “how’s” and “why’s” of teaching.


Cindy Solberg
Team Alaska Skating School Coach Cindy Solberg is a certified Yoga Alliance instructor. Her classes strive to reduce stress and improve balance, flexibility, muscle tone, sleep and general well-being. A retired skating director, Solberg serves as the ISI District 16 director and is a PSA master-rated coach and  international referee.


Art Sutherland
As founder and president of Accent Refrigeration Systems, Art Sutherland has been designing and installing recreational ice refrigeration systems around the world for 40 years. His projects focus on energy efficiency, heat recovery and reliability. Sutherland has worked for the International Olympic Committee (IOC), overseeing the installation of Olympic venues for three Winter Olympics.


Thank you to our 2021 sponsors