In-person educational and networking event for ice arena operators, managers, skating directors, and coaches.
ISI Connect Las Vegas will include ISI University certifications, general sessions, an industry Expo, and social events.

Exhibitor Center
Information for Expo Vendors
Las Vegas Hotel Information
Green Valley Ranch Resort Spa and Casino
2300 Paseo Verde Pkwy, Henderson, NV 89052
Special Rate: $189/night (rate available May 14 – May 20)
Group Code: GCIISI – cut off date is Friday April 21
CLICK HERE to make a reservation
- $25 daily resort fee per room, per night
- Reservation phone number is (866) 782-9487
- In-Room Internet service for duration of the guest stay
- Fitness center access for guests 18+
- Airport scheduled shuttle service
- Complimentary valet and self-parking
- Concierge Services
- 7 on-site restaurants
- Check-in time is 3:00 pm and Check-out time is 12:00 pm
Las Vegas Schedule-at-a-Glance
ISI Connect Schedule-at-a-Glance (subject to change, check back for more details soon)
Tuesday May 16
1:00-6:00 pm ISI University
6:30-8:00 pm ISI University Reception for students and staff
Wednesday May 17
8:00-11:00 am ISI University (continued)
Welcome & Opening for All Attendees
Lunch provided
1-6 pm Expo and Happy Hour
Breakout Sessions for Coaches
Breakout Sessions for Managers/Operators
Social Event & Awards Ceremony
Thursday May 18
Joint Sessions for all attendees
Lunch provided
Breakout Sessions for Coaches
Breakout Sessions for Managers/Operators
*Last sessions of the day will end @ 4:00 pm
ISI University Courses Offered
ISI University Courses
Registration for one of these certifications requires an additional $40 registration fee. (must be done in advance)
Please note that participating in one of these certification courses will allow you to attend all the other general sessions offered on Wednesday afternoon and all day Thursday.
Tuesday, May 16
1:00 pm – 6:00 pm ISI University classes
6:30 pm ISI University reception for students and staff
Wednesday, May 17
8:00 am – 11:00 am ISI University (continued)
Certificate of Arena Programming – part of Certified Arena Manager (CAM)
Role of Arena Manager
Arena Scheduling – To Program or Not to Program?
Managing Public Sessions
Event & Crowd Management
Arena Insurance – Liability / Building & Contents
Dry Floor Events
Certificate of Program Management, Development & Administration – part of Certified Skating Directors (CSD)
Role of the Skating Director
Group Class Organization & Administration
Conducting Group Classes
Hosting Skating Events, Competitions, Shows, Exhibitions
Keys to Program Retention & Skater Progression
Developing a plan: Marketing & Promoting Skating Programs
Certificate of Refrigeration – part of Certified Arena Operator (CAO)
Refrigeration Theory 101: Fundamentals
Refrigeration Theory 102: Systems Overview
Refrigeration Theory 103: Refrigerants & System Components
Refrigeration Theory 104: Heat Reclaim & Controls
Refrigeration Maintenance & Trouble Shooting
Advanced Refrigeration Preventative Maintenance
Featured Speakers
The 2023 ISI Connect Las Vegas promises a lineup of outstanding presenters:
Cindra Kamphoff
Cindra Kamphoff, Ph.D., is an award-winning keynote speaker and certified mental performance coach for leaders, athletes, and championship teams. She has provided mental training for the Minnesota Vikings for four years, working one-on-one with the players. Last summer Cindra worked with the United States Olympic Track and Field team while they were in Tokyo working with the athletes one-on-one to help them train their minds.
She is the author of an Amazon bestseller, Beyond Grit: Ten Powerful Practices to Gain the High Performance Edge and the corresponding workbook. She is the owner of Mentally Strong Consulting, a firm that provides mental training to leaders and athletes. Her podcast, The High Performance Mindset podcast, has over 2 million downloads and is ranked in the top 100 podcasts where she interviews thought leaders about mindset.