In-person educational and networking event for ice arena operators, managers, skating directors, and coaches. 

ISI Connect Boston will include ISI University certifications, general sessions, an industry Expo, and social events.

August 22-24

The Westin Waltham Boston
70 Third Avenue  Waltham, MA 02451

Exhibitor Center

Information for Expo Vendors

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Hotel Information

2022 ISI Connect Boston
August 22-24

The Westin Waltham Boston – 70 Third Avenue Waltham Massachusetts 02451
T: 781.290.5600
Special Rate: $169/night 
Group Code: ISI – cut off date is August 5 

CLICK HERE to make a reservation

Conveniently located right off of route 95 in Waltham, MA

  • Onsite parking – Daily fee is WAIVED for all attendees
  • Wi-Fi available in all hotel rooms and suites
  • All our hotel suites and rooms near Boston feature Signature Heavenly® Bed and lush bedding
  • Starbucks Coffee Shop on-site
  • Fitness Center
  • Indoor Pool
  • Gift Shop
  • Dry Cleaning Service
  • Check-in: 4:00 pm and Check-out: 12:00 pm
  • Boston Logan International Airport – Distance From Property: 20 Miles

If you are not renting a car, it is recommended by the hotel to take an Uber or Lyft from the airport to the hotel or here is a link to a recommended car service Above All Transportation 


ISI Connect Schedule-at-a-Glance (subject to change)

Monday, August 22

1:00-6:00 pm ISI University – CSD (Cert. of Coaching Essentials) and CAO (Cert. of Arena Maintenance)
6:30-8:00 pm ISI University reception for students and staff

Tuesday, August 23

8:00-11:00 am ISI University (continued)
11:30 am Welcome
12:00 pm Box Lunch begins
1:00 pm – 6:00 pm Vendor Expo
CAE course *extra fee required
Breakout Sessions for Coaches
Breakout Sessions for Managers/Operators
5-6 pm Happy Hour in Expo
6:30-9:30 pm Social Event & Awards Ceremony

Wednesday, August 24 

Joint Sessions for all attendees
Lunch provided
Breakout Sessions for Coaches
Breakout Sessions for Managers/Operators
*Last sessions of the day will end @ 4:00 pm

Detailed Schedule

ISI Connect Schedule

ISI University Agenda

ISI University Courses 
Registration for one of these certifications requires an additional $40 registration fee. (must be done in advance)

Please note that participating in one of these courses will allow you to attend all the other general sessions offered on Tuesday afternoon and all day Wednesday. 

Monday, August 22

1:00 pm – 6:00 pm ISI University – CSD (Cert. of Coaching Essentials) and CAO (Cert. of Arena Maintenance)
6:30 pm ISI University reception for students and staff

Tuesday, August 23

8:00 am – 11:00 am ISI University (continued)

Certified Skating Director (Certificate of Coaching Essentials)
The Skater Development Model
The Ice Below US
Using Electronic Marketing to Grow your Business
Technical Teaching/Skater Training Best Practices – annual plan
The Business of Coaching
Keys to Skater Retention / Progression

Certified Arena Operator (Certificate of Arena Maintenance) 
Building & Ground Maintenance
Glass & Dasher Board Maintenance
Equipment Maintenance & Operation
Ice Installation / Maintenance
BASIC Refrigeration Maintenance

ISI Sponsorship Opportunities

ISI Sponsorship Opportunities 

ISI Connect and Expo

ISI University

Featured Speakers

The 2022 ISI Boston Connect  promises a lineup of outstanding presenters:

Matthew Lind 

Staff coach at The Skating Club of Boston
National singles technical specialist for USFS
Member of the coaches and competitions committee for USFS
National coach/ international choreographer
Presented educational seminars for USFS, PSA, and the Toronto Cricket Club
Artistic Director of Ice Chips show of champions 2015-2017
3 time national medalist and 2001 Novice national champion.


Sarah Ford

Sarah Ford is the Senior Manager of Community Education & Outreach at NAMI Massachusetts (The National Alliance on Mental Illness).

Sarah is an MSW graduate from Boston University’s School of Social Work and School of Theology. Her previous work focused on youth and family programming for community-based non-profits in Massachusetts, Virginia, and Hawaii. Her work with families has educated her on the many systemic barriers that prevent individuals from living a full and healthy life. Having witnessed the shortcomings of the mental health system in both her personal and professional life, Sarah is deeply motivated to increase support, education, and access for anyone experiencing mental health concerns.

Additionally, Sarah is a big supporter of youth sports having been involved in many herself as both a participant and a coach. Her experiences include dance, soccer and ultimate frisbee. She is grateful to the many adults who were a source of support and care throughout her youth.


Scott Appleby

CEM Director

Office of Emergency Management & Homeland Security/Emergency Comms
City of Bridgeport, CT

In October of 1994, Scott T. Appleby was hired as the sixth emergency management director for the City of Bridgeport since its establishment in the early 1980’s. At that time Director Appleby was one of the youngest EM Directors in the nation.

Among his first major initiatives, Director Appleby successfully oversaw the complete revision of the City of Bridgeport’s All Hazards Emergency Operations Plan ensuring that Bridgeport is prepared for all worst-case scenarios. In addition to the EOP, Director Appleby began engaging all essential agency partnerships by implementing a comprehensive information sharing system were all primary and support agencies collaborated together in areas of planning, training, exercising, and situational reporting. The goal was to ensure all agencies were on the same sheet of music and no agency was excluded from the emergency management system.

Director Appleby’s distinguished career in public service has awarded him two Northeast States Emergency Consortium (NESEC) Emergency Manager of the Year awards (2000 & 2008); FEMA’s Professional Development Achievement Certification, American Red Cross Hero Award, American Board for Certification in Homeland Security Level III achievement, and most recently the International Association of Emergency Managers Certified Emergency Manager certification, a certification held by only 1,404 persons worldwide. In addition to these prestigious awards, many local, regional and state appreciate and service recognition awards have been presented to Director Appleby.

Director Appleby graduated from Sacred Heart University in 1993 with a B.S. in Criminal Justice and a minor in Sociology. Director Appleby is a lifelong city resident.

2022 Sponsors



If you have any additional questions, please contact Liz Mangelsdorf - ISI Managing Director